Refund policy

Thank you for shopping at Gadgees. We want to ensure you have a seamless experience with your tech purchases. If you are not entirely satisfied with your order, we’re here to help.

1.Gadgees Returns

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • Please ensure you have the receipt or proof of purchase.

  •  For "change of mind" returns, the customer is responsible for booking and paying for the return courier to our warehouse. We highly recommend using a trackable service like The Courier Guy or Aramex.

2. Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.

     

  • We will immediately notify you of the status of your refund after inspecting the item.

     

  • If your return is approved, we will initiate a refund to your original method of payment.

     

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

     

3. Shipping

  • You will be responsible for paying for your own shipping costs for returning your item.

     

  • Shipping costs are non-refundable.

     

  • If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Damaged or Defective Items

If you receive a product that is damaged or faulty, please contact us gadgeeshelp@outlook.com and whatsapp our team immediately so we can arrange for a replacement or a full refund at no additional cost to you.

How to Initiate a Return

To start a return, please contact our support team on whatsapp with your order number and details about the product you would like to return. We will respond quickly with instructions on how to proceed.